“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”
Nicholas Reading is a Senior Business Consultant at PROTRAINING.
He has worked within the education, HR, training and development sectors for over 10 years. His work within these functions also covered a broad range of industries including, schools, real estate, insurance and private HR consultancies.
He has been responsible for setting up an HR Learning & Development function from scratch and implemented corporate training solutions, new performance management systems, training needs analysis and graduate development programmes. This background allowed Nicholas to make a smooth transition into the world of Business Consultancy supporting clients with their training and L&D requirements. At the forefront of his approach is ‘Customer Centricity’ which he applies in all his relations with companies, clients and most importantly, with people!
Areas of Expertise
Customer relationship management
Communications and interpersonal skills
Collaboration skills – developing long-term authentic relationships
Analytical and organisational skills