Retail Selling Skills
Selling for Success (Retail Selling) is designed to give retail staff a competitive edge and equip them with a range of skills and knowledge that will enable them to sell the products more effectively and capture an increased market share.
Instill confidence in your team and gain an increased understanding of retail selling and the importance of customer needs!
Please note that this is not available as a Public Course.
Retail sales requires real engagement and a keen understanding of the customer.
- Ensure consistency in selling approaches
- Clarify what is expected of each sales person when representing the company
- Identify features, advantages and benefits of the product and apply it in a sales call scenario
- Walk the participant through the process of effective client communication, uncovering needs, matching to solutions, overcoming objections and closing the sale
- Demonstrate effective business etiquette and client entertainment skills