Conflict Management is the process of limiting the negative aspects of conflict while increasing the positive aspects. Not available as a Public Course.
And in organising your team to resolve conflict where it does happen, as rapidly and smoothly as possible. The programme offers practical methods and models used for conflict management.
When conflict is managed effectively it can support diversity, increase creativity and enhance success. Once managers become aware of how to manage conflict successfully, it can be harnessed positively within your organisation.
On the flip side, the presence of conflict can cause people to stop communicating, to become frustrated, productivity to decrease and results to suffer. As your organisation strives to achieve your goals, conflicts inevitably block the path to success. If this conflict isn’t managed it can lead to emotional and financial consequences.