Retail Selling Skills
Selling for Success (Retail Selling) is designed to give retail staff a competitive edge and equip them with a range of skills and knowledge that will enable them to sell the products more effectively and capture an increased market share. Not available as a Public Course.
Instil confidence in your team and gain an increased understanding of retail selling and the importance of customer needs.
Clarify what is expected of each sales person when representing the company
Identify features, advantages and benefits of the product and apply it in a sales call scenario
Walk the participant through the process of effective client communication, uncovering needs, matching to solutions, overcoming objections and closing the sale!
Demonstrate effective business etiquette and client entertainment skills