Customer Service Solutions

UNLEASH THE POTENTIAL IN YOUR TEAM

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Workshops delivered

for participants

Different Countries

Over years of experience

The best companies in the Middle East look to us to develop their people and shape future performance.

Zodiak® – Finance for Non-Finance (Business Simulation)

Zodiak® – Finance for Non-Finance (Business Simulation)

Corporate Training

Countdown ®– Project Management for Every Manager (Business Simulation)

Countdown ®– Project Management for Every Manager (Business Simulation)

Corporate Training

Mosaic ® The Art of Talent Leadership

Mosaic ® The Art of Talent Leadership

Corporate Training

Right Turns ® – Change Management (Discovery Learning)

Right Turns ® – Change Management (Discovery Learning)

Corporate Training

Impact 5 ® – The 5 Business Accountabilities of Leadership (Business Simulation)

Impact 5 ® – The 5 Business Accountabilities of Leadership (Business Simulation)

Corporate Training

Powerful Presentation Skills

Powerful Presentation Skills

Corporate Training

Coaching for Peak Performance

Coaching for Peak Performance

Corporate Training

Money $marts! A workshop on Personal Finance

Money $marts! A workshop on Personal Finance

Corporate Training

Time Management

Time Management

Corporate Training

Supervisory Skills – For Supervisors and Managers

Supervisory Skills – For Supervisors and Managers

Corporate Training

Problem Solving & Decision Making

Problem Solving & Decision Making

Corporate Training

Emotional Intelligence

Emotional Intelligence

Corporate Training

Appraisal Skills

Appraisal Skills

Corporate Training

Interviewing Skills

Interviewing Skills

Corporate Training

Group Training Techniques

Group Training Techniques

Corporate Training

Negotiation Skills

Negotiation Skills

Corporate Training

Retail Selling Skills

Retail Selling Skills

Corporate Training

Effective Communication Skills

Effective Communication Skills

Corporate Training

Conflict Management

Conflict Management

Corporate Training

Outclass the Competition

Outclass the Competition

Corporate Training

Customer Service Excellence

Customer Service Excellence

Corporate Training

Telephone Etiquette

Telephone Etiquette

Corporate Training

Custom Design Programmes

Custom Design Programmes

Corporate Training

PROACTIVE Sales

PROACTIVE Sales

Corporate Training

•	   Tactic Travel

• Tactic Travel

Corporate Training

Customer Drive

Customer Drive

Corporate Training

Vulcanus

Vulcanus

Corporate Training

Solving Your Performance Issues

Promises, Promises - Team Building

Corporate Training

Gold of The Desert Kings

Gold of The Desert Kings

Team Building

Coral Banks

Coral Banks

Team Building

Mission to Mars

Mission to Mars

Team Building

Chocolate Challenge

Chocolate Challenge

Corporate Training

Common Currency

Common Currency

Corporate Training

Team Song

Team Song

Corporate Training

Landmines

Landmines

Team Building

Belbin 360 Profiling

Belbin 360 Profiling

Team Building

Road Works

Road Works

Team Building

All Star Team

All Star Team

Team Building

Jenga Jam In Africa

Jenga Jam In Africa

Team Building

Style At Work

Style At Work

Team Building

Solving Your Performance Issues
Solving Your Performance Issues
Solving Your Performance Issues
Solving Your Performance Issues
Solving Your Performance Issues

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Solving Your Performance Issues

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Solving Your Performance Issues

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Solving Your Performance Issues

OUT PERFORM

YOUR POTENTIAL

Download Our Training Guide

In the corporate world, growth is necessary in order to keep ahead of the competition. To neglect growth is to risk falling behind your competitors. This is particularly true in the UAE, where there is no shortage of new ventures emerging to take the market by storm. 

Our Training guide is a full catolouge of our courses so you can find the right one for your company.

Patricia O'Sullivan

Patricia O'Sullivan

CEO/Founder

 We’ve created this amazing guide so that you can see all that PROTRAINING has to offer and so that you can unleash your full potential.

 We’ve created this amazing guide so that you can see all that PROTRAINING has to offer and so that you can unleash your full potential. Fill 

Why Leadership Training Is Important for Organisational Growth

Organisations grow through the decisions and behaviours of the people who lead them. Investing in leadership training is one of the most direct ways to influence those decisions and behaviours at scale, with consequences that compound over time.

What Makes an Effective Leader in Today’s Workplace?

The definition of effective leadership has shifted significantly in recent years. Here is what genuinely distinguishes effective leaders in today’s workplace, and why some long-held assumptions about leadership no longer hold up.

The Role of Emotional Intelligence in Leadership Success

Emotional intelligence is often described as a soft skill, but its impact on leadership outcomes is anything but soft. Here is what emotional intelligence actually means in a leadership context, and why it consistently predicts success.

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Workshops delivered

Participants taught

In differnt countries

Years of experience

How Can We Help?

Whether you are looking to find out more about the work we do, how we can help transform your business or just be part of one of our upcoming workshops, we are happy to answer all your queries

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